All winter covers come with a 12 year limited warranty. To validate your warranty, the warranty card has to be completed and returned to The Cover Company, Inc. within 10 days of installation. For your reference it is suggested that you keep a copy of the original invoice and the warranty number.
WARNING: Do Not Take Unnecessary Risks, Do Not Walk On The Cover.
Note: Covers must meet safety standards as set by ASTM to be warranted as a safety cover.
The Cover Company safety pool cover is warranted to the original purchaser to be free from manufacturing defects in workmanship under normal usage, assuming the proper installation and maintenance. The cover will be pro-rated for 12 years after the purchase date from The Cover Company, Inc. As per The Cover Company’s discretion, we will replace or repair any part of a new cover that has a manufacturing defect, for a period of one year form the date of purchase, free of cost. After the first year, any workmanship performed (repairs or replacement), will be charged a pro-rated cost of current retail prices.
This warranty does NOT cover and we expressly renounce and disclaim any liability for the following:
- If the water level falls below 18″ from the top of the pool during the time the cover is in use. This is especially important during the snow season, as the extra weight from the snow/ice may cause damage to the cover and hardware.
- The cover has been subject to misuse, loosening (not being drum tight), neglect, or abuse. Premature wear and/or damage to the strapping or perimeter may result.
- The cover is not installed as per the directions of The Cover Company’s Installation Guide.
- If the cover is used for a pool other than the original installation or to cover a pool other than the cover was intended to cover, i.e. a large rectangle over a free form pool.
- Burn holes from cigarettes or from the effluent of fireplaces.
- Rips and tears caused by acts of nature are not covered, (i.e. animals walking on the cover or a tree limb falling on the cover).
- Hardware (i.e. springs) that deform from excessive weight on the cover (i.e. heavy snow or ice).
- Any consequential damage to you or your pool/property resulting from the cover (i.e. damage done to the coping). Your chances of damages increase dramatically when the water level falls below 18″ from the top of the pool